These problem-to-solution snapshots align with your Services & Solutions journey.
Accelerate response times and pipeline momentum without losing governance.
Guided triage and knowledge surfacing that lift CSAT.
Support teams spend too long searching across wikis and tickets, delaying first-response and resolution times.
Deploy a retrieval-augmented assistant that triages intents, drafts responses, and escalates with context.
Cut average handle time by double digits while improving CSAT and compliance traceability.
Deal agents keep momentum, safeguard governance.
Sellers spend too much time preparing for calls, drafting follow-ups, and updating CRM systems.
Provide a deal agent that surfaces context, drafts outreach, and syncs notes automatically.
Accelerate deal velocity and keep CRM hygiene high without burning out the team.
Equip employees with trusted answers and onboarding support that sticks.
Policy concierge and onboarding support employees trust.
HR teams field repetitive questions on policies, onboarding, and benefits with limited bandwidth.
Offer a secure policy concierge that serves trusted answers and routes complex cases to humans.
Give employees instant clarity and free HR to focus on high-value talent and culture initiatives.
RAG-powered knowledge hubs that keep experts in the loop.
Critical know-how is stuck in documents, chats, and subject-matter experts who are hard to reach.
Centralise content and apply retrieval plus summarisation to deliver accurate, auditable responses.
Increase answer confidence and reduce the time spent re-creating materials from scratch.
Keep compliance, audit, and finance teams ahead with explainable automation.
Continuous monitoring that keeps risk and audit partners aligned.
Regulatory teams need proactive insight into risks but are drowning in manual checks and reporting.
Use AI to watch controls, highlight anomalies, and compile review-ready artefacts.
Maintain compliance posture even as you scale AI adoption and introduce new lines of business.
Copilots that reconcile, explain variance, and prepare board packs.
Finance analysts wrangle data for reconciliations, variance explanations, and board reporting manually.
Stand up copilots that reconcile, flag anomalies, and produce draft narratives for review.
Close the books faster while keeping humans in the loop for critical sign-off.
Use the Services & Solutions journey to prioritise these patterns, or connect with EQOS to plan your next delivery.