About

The EQOS story

EQOS brings together human insight and engineered intelligence to help organisations turn pockets of AI efficiency into real business outcomes. The EQ represents emotional intelligence—understanding people and change. The OS represents our systematic approach—combining governance, technical excellence, and measurable outcomes. We design solutions that respect how people actually work, so technology amplifies human capability rather than replacing it.

We partner with teams to embed AI into systems and automate workflows in ways that are measurable, scalable and trusted. From strategy and design to implementation and ongoing managed services, we focus on practical integrations that reduce friction, unlock value, and make decision-making smarter across the organisation. In short: we build AI that works with people, not around them, to deliver outcomes your business can rely on.

How we work

We are a South Australian owned and operated, founder‑led boutique specialising in safe, useful AI. We work nationally and show up in person when it matters. As a specialist boutique, every engagement gets senior attention from start to finish. We design with responsibility and governance in mind, then deliver systems your teams can run and improve. Our focus is clarity, measured outcomes, and steady support. Clients get practical roadmaps, production‑ready builds, and documentation that stands up to scrutiny—a safe pair of hands, anchored locally and accountable to your results.

Founding team

Senior consultants stay close to every engagement. Meet the principals shaping the EQOS approach.

Marcus d’Assumpcao

Principal Consultant & Co-Founder

Marcus has spent years inside HP, Microsoft, Salesforce, and Amazon, and carries forward what they do well. From HP, enterprise rigour and respect for scale. From Microsoft, a fast‑follower playbook and sharp marketing discipline. From Salesforce, a focus on the business user and the craft of user experience. From Amazon, leadership principles that push for clarity, ownership, and a start-up mindset at scale. These lessons shape how EQOS approach customer experience, storytelling, and the way we set principles for employees, partners, and customers. They also keep us grounded in delivery: clear narratives, sensible trade-offs, and solutions that earn trust.

Connect with Marcus on LinkedIn

Jade Cloete

Principal Consultant & Co-Founder

Jade has been in Australia since late 2023 and brings a DevOps mindset optimised for Generative AI and agentic workflows. He has a knack for breaking complex processes into modular building blocks and then designs for automation and self-sufficiency, with guardrails that keep change safe. In practice, this means reframing business processes so agents can coordinate clear steps, apply policies, and learn from feedback without adding risk. He favours defaults that encourage the right behaviour, documentation that teaches, and platforms that teams can own. This approach fits the new AI stack, where well-defined components, reliable data, and measured autonomy turn AI into a dependable part of day-to-day operations. Clients see shorter cycle times, fewer manual touchpoints, and systems that improve with use.

Connect with Jade on LinkedIn

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